Reay, David G. <br/><br/>
Identifying training needs :  finding out what people need to know and why / 
David G. Reay. 
 - London :  Kogan Page,  1994. 
 - 96 p. :  ill. ;  22 cm. 
 - The competent trainer's toolkit series .
<br/><br/>Acknowledgements. - Introduction. - 1. Identify the Customer. - 2. Clarify the Expectations. - 3. Design the Training Needs Programme. - 4. Arrange Access to Data. - 5. Collect the Data. - 6. Make Sense of the Findings. - 7. Write a Draft Report. - 8. Produce and Distribute a Final Report and Recommendations. 
<br/><br/><label>ISBN: </label>0749412852 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Training needs.<br/>Employees--Training of<br/>Occupational training--Management.
<br/><br/><label>Dewey Class. No.: </label>658.3124  / REA