Tourism employment analysis and planning /
Michael Riley, Adele Ladkin and Edith Szivas.
- Clevedon : India : Channel View ; Viva Books, 2002, 2006.
- v, 202 p. : 21cm.
Includes bibliographical references and index
Introduction: The Concept of the Book. - Part 1: Understanding the Industry. 1. Diversity and Planning: The Dynamic Nature of the Industry. 2. Attraction and Accessibility. 3. Labour Productivity. 4. Pay Determination. 5. The Nature of Service Labour. Part 2: Analysis: Some Empirical Studies. 6. The Principles of Biographical Analysis. 7. Mobility into Tourism. 8. Career Analysis and Labour Markets: A Study of the Career Paths of Hotel Managers. 9. Motivation and Occupational Choice: A Study of Orientations in Tourism. 10. Occupational Classification and Ananlysis. 11.Skill Accumulation Patterns: A case of Culinary Skills. 12. Personal Career Strategies in the Context of Market Orientation. Part 3: Human Resource Development. 13. Human Resource Management: An Overview. 14 Vocational Education and Markets: Tourism Education. 15. Planning and Development. - Bibliography. - Index.
187315030x 8130902982 (pbk)
Tourism--Management. Tourism--Personnel management. Tourism--Employees--Supply and demand.