TY - BOOK AU - Tong,Elvan AU - Taylor,Doug TI - Understanding marketing research SN - 1741032040 (pbk) U1 - 658.83 PY - 2004/// CY - French Forests, NSW. PB - Pearson Education KW - Marketing research N1 - Includes index; Competency guide.- Preface.- Acknowledgements.- 1. Introducing marketing research.- 2.- Viewing the marketing research process.- 3. Defining the marketing research problem.- 4. Developing the approach.- 5. Determining the marketing research design.- 6. Examining qualitative data-collection methods.- 7. Examining quantitative data-collection methods.- 8. Understanding Sampling.- 9. Collecting data in the field.- 10. Preparing collected research data.- 11. Analysing prepared research data.- 12. Preparing, writing and presenting the research report.- Glossary.- Answers to self-test questions.- Index ER -