An introduction to Six Sigma & process improvement /
James R. Evans, William M. Lindsay.
- Mason, Ohio : Thomson/South-Western, c2005.
- xii, 324 p. : ill. ; 24 cm + 1 electronic optical disc (CD-ROM) (4 3/4 in.)
Includes bibliographical references and index.
Part I Principles of six sigma: 1. The foundations of six sigma: principles of quality management - 2. Principles of six sigma -- Part II: Six sigma DMAIC methodology: 3. Project organization, selection, and definition - 4. Process measurement - 5. Process analysis - 6. Process improvement - 7. Process control -- Part III Design for six sigma: 8. Design for six sigma-concept and design development - 9. Design for six sigma - optimization and verification -- Part IV Six sigma implementation: 10. Implementing six sigma.
1 electronic optical disc (CD-ROM) (4 3/4 in.) : Student CD to accompany Introduction to Six Sigma
0324300751 (pbk) 0324311990 (Int. ed.)
Process control. Six sigma (Quality control standard)