TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - An introduction to Six Sigma & process improvement SN - 0324300751 (pbk) U1 - 658.562 PY - 2005/// CY - Mason, Ohio PB - Thomson/South-Western KW - Process control KW - Six sigma (Quality control standard) N1 - Includes bibliographical references and index; Part I Principles of six sigma: 1. The foundations of six sigma: principles of quality management - 2. Principles of six sigma -- Part II: Six sigma DMAIC methodology: 3. Project organization, selection, and definition - 4. Process measurement - 5. Process analysis - 6. Process improvement - 7. Process control -- Part III Design for six sigma: 8. Design for six sigma-concept and design development - 9. Design for six sigma - optimization and verification -- Part IV Six sigma implementation: 10. Implementing six sigma; 1 electronic optical disc (CD-ROM) (4 3/4 in.) : Student CD to accompany Introduction to Six Sigma ER -