TY  - BOOK
AU  - Watson-Delestrée,Anne
TI  - Basic telephone training: a basic course in telephone language and skills 
SN  - 0906717426 (Coursebook)
U1  - 651.73 
PY  - 1992///
CY  - Hove, UK
PB  - Language Teaching Publications
KW  - English language
KW  - Textbooks for foreign speakers
KW  - Spoken English
KW  - Telephone etiquette
N1  - Content - To the teacher - To the student - Basic telephone language - Basic telephone skills - Self-study key and tapescript
ER  -