Marketing concepts for libraries and information services /
Eileen Elliott de Sáez.
- 2nd ed.
- London : Facet Pub., 2002.
- xvi, 224 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Acknowledgements - Introduction - 1. What is marketing - 2. The corporate mission - 3. Marketing strategies for librarians and information professionals - 4. The marketing mix - 5. Promotion and public relations - 6. Market segmentation - 7. Marketing in the digital age - 8. Marketing research and market research - 9. Corporate identity and corporate image - 10. The marketing plan - Index.
1856044262
Libraries--Marketing. Information services--Marketing.