De Saez, Eileen Elliott.

Marketing concepts for libraries and information services / Eileen Elliott de Sáez. - 2nd ed. - London : Facet Pub., 2002. - xvi, 224 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Acknowledgements - Introduction - 1. What is marketing - 2. The corporate mission - 3. Marketing strategies for librarians and information professionals - 4. The marketing mix - 5. Promotion and public relations - 6. Market segmentation - 7. Marketing in the digital age - 8. Marketing research and market research - 9. Corporate identity and corporate image - 10. The marketing plan - Index.

1856044262


Libraries--Marketing.
Information services--Marketing.

021.7 / DES