TY - BOOK AU - De Saez,Eileen Elliott TI - Marketing concepts for libraries and information services SN - 1856044262 U1 - 021.7 PY - 2002/// CY - London PB - Facet Pub. KW - Libraries KW - Marketing KW - Information services N1 - Includes bibliographical references and index; Acknowledgements - Introduction - 1. What is marketing - 2. The corporate mission - 3. Marketing strategies for librarians and information professionals - 4. The marketing mix - 5. Promotion and public relations - 6. Market segmentation - 7. Marketing in the digital age - 8. Marketing research and market research - 9. Corporate identity and corporate image - 10. The marketing plan - Index ER -