TY  - BOOK
AU  - Wilson,Graham
AU  - Wilson,Graham
ED  - PricewaterhouseCoopers (Firm).
TI  - Problem solving
SN  - 074943032X
U1  - 658.403 
PY  - 2000///
CY  - London
PB  - Kogan Page
KW  - Decision making
KW  - Problem solving
N1  - Published in association with PricewaterhouseCoopers; First published as: Problem-solving and decision-making. 1993; 1. The right climate and the right culture - 2. More than one mission - 3. Communication - 4. Achieving results through small groups - 5. Conflict and misunderstanding in large groups - 6. I can't change - can I? - 7. Transitions - 8. Unstructured problem solving - 9. Problem-solving models - 10. Pinpointing the problem - 11. Recording data - 12. Informing ourselves and others - 13. Deciding on and designing solutions - 14. Effect and evaluate
ER  -