TY  - BOOK
AU  - Krizan,A.C.
AU  - Merrier,Patricia
AU  - Jones,Carol Larson
TI  - Business communication
SN  - 0324272251 (hbk.)
U1  - 658.45 
PY  - 2005///
CY  - Mason, Ohio
PB  - Thomson/South-Western
KW  - Business communication
N1  - Includes bibliographical references (p. 642) and index
ER  -