TY  - BOOK
AU  - Rampersad,Hubert K.
TI  - Managing total quality: enhancing personal and company value 
SN  - 0070585377 (hbk.)
U1  - 658.562 
PY  - 2005///
CY  - New Delhi, India
PB  - Tata McGraw-Hill
KW  - Total quality management
KW  - Six sigma (Quality control standard)
KW  - Hypothesis testing
KW  - Prioritization Matrices
ER  -