TY  - BOOK
AU  - Futrell,Charles
TI  - Fundamentals of selling: [customers for life through service] 
SN  - 0073192635
U1  - 658.85 
PY  - 2006///
CY  - Boston, Mass.
PB  - McGraw-Hill/Irwin
KW  - Selling
N1  - Includes bibliographical references (p. 639-643) and index
ER  -