Young, Dona J.

Foundations of business communication : an integrative approach / Dona J. Young. - Int. ed. - New York : McGraw-Hill/Irwin, c2006. - xxix, 538 p. : ill. ; 28 cm.

Includes bibliographical references and index.

Unit 1: Writing skills - 1. Communication and the writing process - 2. What is good business writing? - 3. Developing and revising short business messages -- Unit 2: Professional communication: 4. Office communications - 5. Persuasive communication - 6. Verbal communication skills - 7. Global communication and technology -- Unit 3: Applications and careers - 8. Team communications - 9. Getting a job - 10. Communication on the job.

9780071116824 (pbk.) 0071116826 (pbk.)


Business communication.

658.45 / YOU