Foundations of business communication : an integrative approach /
Dona J. Young.
- Int. ed.
- New York : McGraw-Hill/Irwin, c2006.
- xxix, 538 p. : ill. ; 28 cm.
Includes bibliographical references and index.
Unit 1: Writing skills - 1. Communication and the writing process - 2. What is good business writing? - 3. Developing and revising short business messages -- Unit 2: Professional communication: 4. Office communications - 5. Persuasive communication - 6. Verbal communication skills - 7. Global communication and technology -- Unit 3: Applications and careers - 8. Team communications - 9. Getting a job - 10. Communication on the job.