TY  - BOOK
AU  - Slack,Nigel
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 0273684264 (hbk.)
U1  - 641.5 
PY  - 2006///
CY  - Harlow, England, New York
PB  - Financial Times
KW  - Manufacturing processes
KW  - Process control
N1  - Includes bibliographical references and index
ER  -