TY - BOOK AU - Miller,Brian Cole TI - Keeping employees accountable for results: quick tips for busy managers SN - 0814473202 (pbk.) U1 - 658.3125 PY - 2006/// CY - New York PB - American Management Association KW - Performance standards KW - Goal setting in personnel management N1 - Includes index; Acknowledgments. - Introduction. Ch. 1. Set expectations. - Ch. 2. Invite commitment. - Ch. 3. Measure results. - Ch. 4. Provide feedback. - Ch. 5. Link to consequences. - Ch. 6. Evaluate for effectiveness. - Index. - About the author ER -