TY - BOOK AU - Foley,John AU - Kendrick,Julie TI - Balanced brand: how to balance the stakeholder forces that can make or break your business SN - 0787983098 (pbk.) U1 - 658.827 PY - 2006/// CY - San Francisco, CA PB - Jossey-Bass KW - Brand name products KW - Corporate image KW - Relationship marketing KW - Product management N1 - Includes bibliographical references (p. 163-166) and index; Strong brand, strong reputation -- Measuring brand and reputation -- The BalancedBrand System -- Brand assessment -- Stakeholder assessment -- Stakeholder return on investment -- Balanced culture -- Balanced conversation -- Creating and maintaining balance ER -