TY - BOOK AU - Cope,Mick TI - The seven Cs of consulting: the definitive guide to the consulting process SN - 027366333X (pbk.) U1 - 658.46 PY - 2003/// CY - London PB - FT Prentice Hall KW - Business consultants KW - Handbooks, manuals, etc N1 - Previous ed.: 2000; Includes bibliographical references (p. [290]-291) and index; 1. The need for sticky change -- 2. The seven Cs framework -- 3. Stage one: client -- 4. Stage two: clarify -- 5. Stage three: create -- 6. Stage four: change -- 7. Stage five: confirm -- 8. Stage six: continue -- 9. Stage seven: close -- 10. The consultant's capital ER -