TY - BOOK AU - Neilson,Gary L. AU - Pasternack,Bruce A. TI - Results : keep what's good, fix what's wrong and unlock great performance SN - 1841127140 (hbk.) U1 - 658.406 PY - 2006/// CY - Chichester, West Sussex PB - Capstone KW - Organizational change KW - Decision making KW - Organizational effectiveness KW - Management by objectives KW - Performance N1 - Includes index; A tale of two managers -- The four building blocks : laying the foundation for results -- The passive-aggressive organization : everyone agrees but nothing changes -- The fits-and-starts organization : let 1,000 flowers bloom -- The outgrown organization : the good old days meet a brave new world -- The overmanaged organization : "we're from corporate and we're here to help" -- The just-in-time organization : succeeding by the skin of our teeth -- The military precision organization : flying in formation -- The resilient organization : as good as it gets -- Caterpillar's journey to resilience : the Cat that came back ER -