TY - BOOK AU - Gerson,Sharon J. AU - Gerson,Steven M. TI - Workplace writing: planning, packaging, and perfecting communication SN - 9780131599697 (pbk.) U1 - 651.74 PY - 2010/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Business writing KW - Business communication N1 - Includes bibliographical references and index ER -