Creating value with customers  [electronic resource] / 
editor: Robert M. Randall. 
 - Bradford, England :  Emerald Group Pub,  c2006. 
 - 69 p. 
 - Strategy & leadership ;  v.34, no.2 .
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Selling.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .C74 2006eb