TY  - BOOK
AU  - Walkup,Renee P.
AU  - McKee,Sandra L.
ED  - ebrary, Inc.
TI  - Selling to anyone over the phone
AV  - HF5438.3 .W34 2006eb
U1  - 658.8/72 22
PY  - 2006///
CY  - New York
PB  - American Management Association
KW  - Telephone selling
KW  - Electronic books
KW  - local
N1  - Includes index; Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10120210
ER  -