@book{50404,
	author = {Kowalski, Robin M. and ebrary, Inc.},
	title = {Complaining, teasing, and other annoying behaviors},
	publisher = {Yale University Press,},
	year = {c2003.},
	address = {New Haven :},
	url = {https://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10231472}
}