Designing the smart organization : how breakthrough corporate learning initiatives drive strategic change and innovation /
Roland Deiser.
- San Francisco, CA : Jossey-Bass, c2009.
- ix, 337 p. : ill. ; 24 cm.
Includes index.
The corporate learning imperative -- Enlarging the framework of learning -- The integration of learning with business processes -- Implications for the corporate learning industry -- The convergence of strategy and corporate learning -- Innovating learning through design and architecture (Unicredit) -- Top executive leadership learning (Siemens) -- Phoenix from the ashes: how a corporate learning initiative reinvented an ailing business (ABB) -- Healing post-merger chasms: creating corporate values from the bottom up (EnBW) -- Designing customer centricity for multiple market segments: the perspectives project (BASF) --- Transforming of the U.S. Army through an informal leadership learning network (U.S. Army) -- The executive hero's journey: going places where corporate learning never went before (PricewaterhouseCoopers) -- Managing the strategic asset of cutting-edge technological expertise (EADS) -- Leadership learning as competitive strategy in the Chinese market (Novartis) -- First Choice: the world's largest customer focus initiative (Deutsche Post DHL).