TY - BOOK AU - Deiser,Roland TI - Designing the smart organization: how breakthrough corporate learning initiatives drive strategic change and innovation SN - 9780470490679 (hbk.) U1 - 338 PY - 2009/// CY - San Francisco, CA PB - Jossey-Bass KW - Organizational learning KW - Organizational change N1 - Includes index; The corporate learning imperative -- Enlarging the framework of learning -- The integration of learning with business processes -- Implications for the corporate learning industry -- The convergence of strategy and corporate learning -- Innovating learning through design and architecture (Unicredit) -- Top executive leadership learning (Siemens) -- Phoenix from the ashes: how a corporate learning initiative reinvented an ailing business (ABB) -- Healing post-merger chasms: creating corporate values from the bottom up (EnBW) -- Designing customer centricity for multiple market segments: the perspectives project (BASF) --- Transforming of the U.S. Army through an informal leadership learning network (U.S. Army) -- The executive hero's journey: going places where corporate learning never went before (PricewaterhouseCoopers) -- Managing the strategic asset of cutting-edge technological expertise (EADS) -- Leadership learning as competitive strategy in the Chinese market (Novartis) -- First Choice: the world's largest customer focus initiative (Deutsche Post DHL) ER -