Travel agencies and tourism development /
B. S. Badan & Harish Bhatt.
- New Delhi, India : Commonwealth, 2007.
- 234 p. : ill. ; 23 cm.
1. Introduction - 2. Strategy and strategic objectives for travel and tourism organisations - 3. Introduction to strategy for travel and tourism - 4. The travel and tourism organisation - competencies, resources and competitive advantage - 5. The travel and tourism organization - the human context - 6. The travel and tourism organisation - financial analysis and performance indicators - 7. The adventure tourism industry - 8. Marketing - 9. Risk management - 10. The external environment for travel and tourism organizations - the macro context.