Effective crisis communication : moving from crisis to opportunity /
Robert R. Ulmer, University of Arkansas at Little Rock, Timothy L. Sellnow, University of Kentucky, Matthew W. Seeger, Wayne State University.
- 3 edition.
- xvii, 250 pages ; 23 cm
Includes bibliographical references and index.
9781452257518 (paperback)
Emergency management. Crisis management. Communication in management. Communication in organizations.