Graham, Anne. <br/><br/>
Managing airports  an international perspective /  [electronic resource] : 
Anne Graham. 
 - 3rd ed. 
 - Oxford ;  Burlington, MA :  Butterworth-Heinemann,  2008. 
 - xix, 333 p. ;  25 cm. 
<br/><br/> Previous ed.: 2003. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction; The changing nature of airports; Airport economics and performance benchmarking; Service quality, security and other operational issues; The airport-airline relationship; The provision of commercial facilities; The airport competition and marketing; The economic impact of airports; The environmental impacts of airports; Future prospects. Introduction -- The changing nature of airports -- Airport economics and performance benchmarking -- Airport operations and service quality -- The airport-airline relationship -- The provision of commercial facilities -- Airport competition and the role of airport marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects. 
<br/><br/><br/>Electronic reproduction. <br/>Amsterdam : <br/>Elsevier Science & Technology, <br/>2009. <br/>Mode of access: World Wide Web. <br/>System requirements: Web browser. <br/>Title from title screen (viewed on Dec. 3, 2009). <br/>Access may be restricted to users at subscribing institutions. 
<br/><br/><label>ISBN: </label>9780750686136 0750686138 
<br/><br/><label>Source: </label>141620:141765  Elsevier Science & Technology  http://www.sciencedirect.com 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Airports--Management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>TL725.3.M2  / G73 2008 
<br/><br/><label>Dewey Class. No.: </label>387.736068