Lipp, Doug.

Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees / Doug Lipp. - xviii, 222 pages ; 24 cm

Includes index.

Includes bibliographical refeernces and index.

9780071808071 (hardback) 0071808078 (hardback)


Disney University.


Customer relations--Management.
Employee motivation.
Employees--Training of.
Success in business.

658.3124 / LIP 2013