TY  - BOOK
AU  - Lipp,Doug
TI  - Disney U: how Disney University develops the world's most engaged, loyal, and customer-centric employees 
SN  - 9780071808071 (hardback)
U1  - 658.3124 
PY  - 2013///]
CY  - New York
PB  - McGraw-Hill Education
KW  - Disney University
KW  - Customer relations
KW  - Management
KW  - Employee motivation
KW  - Employees
KW  - Training of
KW  - Success in business
N1  - Includes index; Includes bibliographical refeernces and index
ER  -