TY - BOOK AU - Wilson,Alan M. TI - Marketing research: an integrated approach SN - 027369474X (pbk.) U1 - 658.83 PY - 2006/// CY - Harlow, England PB - Prentice Hall / Financial Times KW - Marketing research N1 - Includes bibliographical references and index; 1. The role of marketing research and customer information in decision making - 2. The marketing research process - 3. Secondary data and customer databases - 4. Collecting observation data - 5. Collecting and analysing qualitative data - 6. Collecting quantitative data - 7. Designing questionnaires - 8. Sampling methods - 9. Analysing quantitative data - 10. Presenting the research results - Marketing research in action: case histories - Current issues in marketing research -Appendix - Glossary - Index ER -