TY - BOOK AU - Whitney,Diana Kaplin AU - Trosten-Bloom,Amanda TI - The power of appreciative inquiry: a practical guide to positive change SN - 1605093289 (pbk.) U1 - 658.406 PY - 2010/// CY - San Francisco PB - Berrett-Koehler Pub. KW - Communication in organizations KW - Customer relations KW - Appreciative inquiry N1 - Includes bibliographical references and index; What is appreciative inquiry? -- A menu of approaches to appreciative inquiry -- Eight principles of appreciative inquiry -- Appreciative inquiry in action : from origins to current practice -- Getting started with appreciative inquiry -- Affirmative topic choice -- Discovery : appreciative interviews and more -- Dream : visions and voices of the future -- Design : giving form to values and ideals -- Destiny : inspired action and improvisation -- Appreciative inquiry : a process for community planning -- Why appreciative inquiry works ER -