Osenton, Tom. <br/><br/>
Customer share marketing :  how the world's great marketers unlock profits from customer loyalty / 
Tom Osenton. 
 - Upper Saddle River, N.J. :  Financial Times Prentice Hall,  c2002. 
 - xxvii, 284 p. :  ill. ;  23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0130671673 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing.<br/>Customer loyalty.
<br/><br/><label>Dewey Class. No.: </label>658.812  / OSE