TY  - BOOK
AU  - Schlachter,Christina Tangora
TI  - Critical conversations for dummies
T2  - --For dummies
SN  - 9781118490310 (paperback)
U1  - 658.452 
PY  - 2013///]
CY  - Hoboken, New Jersey
PB  - John Wiley & Sons, Inc.
KW  - Communication in management
KW  - Conversation analysis
N1  - Includes index
ER  -