Organizational behavior : emerging realities for the workplace revolution /
Steven L. McShane, Mary Ann Von Glinow.
- 4th ed.
- Boston : McGraw-Hill/Irwin, c2008.
- xxxiii, 653 p. : col. ill. ; 26 cm.
Includes bibliographical references (p. 562-614) and indexes.
Introduction -- Introduction to the field of organizational behavior -- Individual behavior and processes -- Individual behavior, values and personality -- Perception and learning in organizations -- Workplace emotions and attitudes -- Motivation in the workplace -- Applied performance practices -- Work-related stress and stress management -- Team processes -- Decision making and creativity -- Foundations of team dynamics -- Developing high-performance teams -- Communicating in teams and organizations -- Power and influence in the workplace -- Conflict and negotiation in the workplace -- Leadership in organizational settings -- Organizational processes -- Organizational structure -- Organizational culture -- Organizational change -- Additional cases -- Case 1: Arctic Mining Consultants -- Case 2: Big screen's big failure -- Case 3: High Noon at Alpha Mills -- Case 4: Keeping Suzanne Chalmers -- Case 5: Magic Cable -- Case 6: MexFabrics -- Case 7: Nirvana Art Gallery -- Case 8: Woodland Community Center Corporation -- Video summaries -- Appendix A. Theory building and systematic research methods -- Appendix B. Scoring keys for self-assessment -- Exercises -- Glossary -- Notes.