Six Sigma Business scorecard /
Praveen Gupta.
- 2nd ed.
- New York : McGraw-Hill, c2007.
- xviii, 310 p. : ill. ; 24 cm.
Includes index.
Ch. 1. Trends in performance measurements -- Ch. 2. Six Sigma - an overview -- Ch. 3. Need for the Six Sigma business scorecard -- Ch. 4. The Six Sigma business scorecard -- Ch. 5. Planning for the Six Sigma business scorecard -- Ch. 6. Six Sigma business scorecard development -- Ch. 7. Measures of innovation -- Ch. 8. Implementing the Six Sigma business scorecard -- Ch. 9. Strategy for execution -- Ch. 10. Adapting the Six Sigma business scorecard to small businesses -- Ch. 11. Monitoring performance using the Six Sigma business scorecard -- Ch. 12. Performance, profitability, and standards -- Ch. 13. Leadership for performance -- Ch. 14. Six Sigma business scorecard validation -- Ch. 15. Field implementation -- Ch. 16. Integrating the Six Sigma business scorecard and quality management systems.
0071479430 (cloth) 9780071479431 (cloth)
Six sigma (Quality control standard) Quality control--Statistical methods. Production management--Statistical methods.