TY  - BOOK
AU  - Pande,Peter S.
TI  - The Six Sigma leader: how top executives will prevail in the 21st century 
SN  - 007145408X (hbk.)
U1  - 658.4013 
PY  - 2007///
CY  - New York
PB  - McGraw-Hill
KW  - Leadership
KW  - Organizational change
KW  - Organizational learning
KW  - Organizational effectiveness
KW  - Six sigma (Quality control standard)
N1  - Includes bibliographical references and index; Introction: a new standard for 21st-century leaders - 1. What is six sigma leadership? - 2. Change and constancy - 3. Certainty and doubt - 4. Speed and deliberateness - 5. Teamwork and independence - 6. Now, tomorrow, and next year - 7. Customer first ...  and last - 8. Selling people, telling people - 9. Bringing six sigma leadership to life - Afterword: life under six sigma leadership - Index
ER  -