@book{61824,
	author = {Educational Foundation (National Restaurant Association)},
	title = {NRAEF ManageFirst customer service :},
	publisher = {Pearson / Prentice Hall,},
	year = {c2007.},
	address = {Upper Saddle River, N.J. :},
	note = {"A foundation topic of the NRAEF Certificate program"--Cover.}
}