TY  - BOOK
AU  - Stone,Florence M.
TI  - Coaching, counseling & mentoring: how to choose & use the right technique to boost employee performance 
SN  - 0814473857 (cloth)
U1  - 658.3124 
PY  - 2007///
CY  - New York
PB  - American Management Association
KW  - Mentoring in business
KW  - Employees
KW  - Coaching of
KW  - Counseling of
KW  - Training of
N1  - Includes index; Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader
ER  -