Lean and agile value chain management : a guide to the next level of improvement /
Ehap H. Sabri, Salim N. Shaikh.
- Ft. Lauderdale, FL : J. Ross, c2010.
- xvii, 454 p. : ill. ; 24 cm.
Includes bibliographical references and index.
The big picture of lean and agile value chain -- Lean and agile value chain building blocks and maturity levels -- Supplier relationship management superprocess -- Supply chain management superprocess -- Customer relationship management superprocess -- Lean and agile value chain technology applications and trends -- Transformation program cycle -- Change management supported processes -- Lean and agile value chain transformation case study : office systems -- Lean and agile value chain success stories and lessons learned.
9781604270259 (hbk.) 160427025X (hbk.)
Business logistics--Quality control. Business logistics--Cost effectiveness. Organizational effectiveness.