TY - BOOK AU - Van der Wagen,Lynn TI - Human resource management for events: managing the event workforce SN - 0750669985 (pbk.) U1 - 394.20683 PY - 2007/// CY - Oxford PB - Butterworth-Heinemann KW - Special events industry KW - Personnel management N1 - Includes bibliographical references (p. [241]-245) and index; Part One; Human resource strategic planning: Establishing the context: 1. The event environment - 2. Human resource planning - 3. Event project planning - 4. Manaing volunteers - 5. Contractor management - 6. Employment law and duty of care - 7. Job analysis -- Part two: Human resource operations: Building the team: 8. Recruitment and selection - 9. Workforce training - 10. Job-specific training - 11. Workforce policies and procedures - 12. Event organizational culture - 13. Organizational communication - 14. Leadership - 15. Motivation and retention ER -