Making dough : the 12 secret ingredients of Krispy Kreme's sweet success /
Kirk Kazanjian & Amy Joyner ; foreword by Dick Clark.
- Hoboken, N.J. : John Wiley, c2004.
- xviii, 222 p. ; 24 cm.
"Published simultaneously in Canada"--T.p. verso.
Includes bibliographical references (p. 209-216) and index.
Mix good taste with show business -- Be picky about your partners -- Make good use of your time and resources -- Expand and protect your brand -- Think big, but grow carefully -- Be a guerrilla marketer with a soft touch -- Maintain high standards -- Harness the power of technology -- Give back to the community -- Select, treat, and train your employees well -- Build on your success -- Keep them coming back.