Smith, Mari,  1966- <br/><br/>
The new relationship marketing :  how to build a large, loyal, profitable network using the social Web / 
Mari Smith. 
 - Hoboken, N.J. :  Wiley,  c2011. 
 - xxxiii, 238 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781118063064 (hbk.) 1118063066 (hbk.) 9781118134986 (ebk.) 9781118134993 (ebk.) 9781118135006 (ebk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing.<br/>Customer relations.<br/>Social networks.
<br/><br/><label>Dewey Class. No.: </label>658.872  / SMI 2011