Essential interviewing : a programmed approach to effective communication / David R. Evans ... [et al.]. - 7th ed. - Belmont, CA ; Thomson/Brooks/Cole, c2008. - xiv, 304 p. : ill. ; 24 cm.

"Silver Anniversary Edition"--Cover.

9780495095118 (pbk.) 0495095117 (pbk.)


Interviewing--Programmed instruction.
Interpersonal communication--Programmed instruction.

158.3 / ESS