TY - BOOK AU - Evans,D.R. TI - Essential interviewing: a programmed approach to effective communication SN - 9780495095118 (pbk.) U1 - 158.3 PY - 2008/// CY - Belmont, CA PB - Thomson/Brooks/Cole KW - Interviewing KW - Programmed instruction KW - Interpersonal communication N1 - "Silver Anniversary Edition"--Cover ER -