Evans, James R.  1950- <br/><br/>
Quality and performance excellence :  management, organization, and strategy / 
James R. Evans. 
 - 5th edition. 
 - x, 502 pages :  illustrations ;  24 cm 
<br/><br/> Revised edition of: Total quality : management, organization and strategy. 4th edition. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780324381320 (paperback) 0324381328 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / EVA