Rowson, Pauline. <br/><br/>
Successful customer service / 
 Successful customer service :  get brilliant results fast  Customer service 
Pauline Rowson. 
 - Sydney :  Crimson,  c2010. 
 - 210 p. ;  22 cm. 
 - Successful .
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780980751611 (pbk.) 0980751616 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.
<br/><br/><label>Dewey Class. No.: </label>658.812  / ROW 2010