Technical industrial study (L) BDH 15
- March, 2005
- 1 v. (various pagings) ill. ; 30 cm.
Cover title Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.
Comparison of HPPS and SunSystem in purchasing department at PJ Hilton / Li Xiaochen - The study of guest complaint handling of front office department and customer relations section in Berjaya Times Square Hotel & Convention Centre / Loh Mui Seng - An analysis of three types of loyalty programmes in Hilton Petaling Jaya / Lourdesia Chee Siat Loi - The role of public relations in organizing the Bridal Fair in JW Marriott Hotel, Kuala Lumpur / Low Soon Mun.
Taylor's College. School of Hospitality and Tourism