Sharp, Alec. <br/><br/>
Workflow modeling  tools for process improvement and applications development /  [electronic resource] : 
Alec Sharp, Patrick McDermott. 
 - 2nd ed. 
 - Boston :  Artech House,  c2009. 
 - xx, 449 p. :  ill. ;  27 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)<br/>Organizational change.<br/>Industrial management.<br/>Information technology.<br/>Workflow.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD58.87  / .S53 2009eb 
<br/><br/><label>Dewey Class. No.: </label>658.4/063