High-velocity edge how market leaders leverage operational excellence to beat the competition / [electronic resource] :
Steven J. Spear.
- New York : McGraw-Hill, 2009.
- xxiv, 407 p. : ill.
Includes bibliographical references (p. 367-376) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2010. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.