@book{66464,
	author = {Reif, Linda C. and International Ombudsman Institute.},
	title = {The international ombudsman yearbook.},
	publisher = {Brill,},
	year = {2004.},
	series = {International ombudsman yearbook},
	address = {Leiden :},
	url = {https://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10175345}
}